Hyster enjoys a wonderful relationship with the majority of its clients due its focus on creating total customer satisfaction through its world class production. Our objective is to anticipate the needs of every client along with address them with lift trucks which deliver the value, the performance and the reliability which they really require.
Hyster completely believes in starting with the customer. The company performs yearly focus groups and provides on-going voice of customer research that is conducted both online and in the field. We have over 400 design engineers to translate that input into smart designs by implementing our thorough review gate process. Virtual prototype builds and advanced tools help ensure the best machine practices come together. Other advanced tools like for instance virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
In order to guarantee the lowest ownership cost and total dependability all of Hyster's equipment are subjected to virtual, physical and environmental tests. Not only do we test against our own standards, but we are continually testing against the competition's products as well. Our final tests take place in real-world customer applications in order to make certain that our products have met our highest standards.
Demand-Flow Manufacturing Which is Lean and Smart
Hyster's manufacturing is world-class driven by its Demand Flow Technology or DFT. Each and every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to deliver total customer satisfaction and flawless quality 100 percent of the time, every time.
Total Quality All The Time
To initiate quality from the beginning, Hyster uses an integrated MES or Manufacturing Execution System. The job of the MES is to manage production flow. The MES coordinates line activities such as quality verification and part sequencing. It also uses torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each shift. These audits actually hold each worker responsible for constant quality, together with the 5s workplace organization in place to help us attain it.
Hyster provides a variety of excellent features as standard with our products. By remaining devoted to our focus on safety and quality, and by being innovative from beginning to end, we offer several of the best material handling equipment on the market. These are just a few of the reasons Hyster has become a leader within the business.